Thank you Cristobal. I received the following message when I tried to use the Microsoft authentication option:
Something went wrong. We can’t log you in with the information provided. Please contact an administrator
I used Yesenia.bonilla@alm.com as the email address.
Hello Yesenia, yes, that should be the right user, I added some more logs in the backend so we can track what is going on, Can you please test again the login action?
Same error:
Thank you for testing, I see more logs, let me write an email to Danniel, let me see if he still available, looks like we need to setup a specific App type on Azure configuration. I'm cc you.
Yesenia, we added the Tenant Id that Daniel sent us in our connection request, can you please try again to login?
Thank you Cristobal, I received a request for approval notification from our org. Request has been sent and will await the approval. I'll keep you posted once I've logged in successfully.
Oh good news, that is progress. Do you know who the admin is? Should we verify in the App configuration if we can auto-approve? Maybe we can verify that with Daniel.
I believe the admins will be someone on Daniel's team. I've invited him to this support channel but will also follow up via email.
Hi team, we seem to have incorrect dates on our latest invoice - Invoice EN0069. Can you confirm, update and resend with the correct dates?
Can you also update my last name to Bonilla?.
Hello Yesenia, I'm notifying this to Christopher to verify the dates and fix your last name.
Hi Is there any update on the invoice dates? Accounting is requesting an update to be able to pay it.
Hello, I can move it to our new billing system today. Will send it to you?
I sent you an invoice. Might have sent two but you can just pay one only and I will remove the other.
1
👍
